Lexus
Lexus
Network
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The Lexus Experience
More Than
Great Quality
Lexus is more than great quality, more than sculpted metal and fine interiors – more then just a vehicle. Lexus is an amazing, passionate experience. When performance touches your soul, when technology truly amazes – that is the Lexus experience.
People who ar echaracterised by passion and creativity, and who constantly question the status quo – these are the people who will truly appreciate the Lexus experience.
Anticapating your Needs
Superior Quality
In All We Do
Lexus is deeply committed to delivering superior quality in all that we do. Our busines model is based on omotenashi, whivh is why each customer is treated like a guest in our own home.
This means providing the highest quality of attention and care at every level, from design conception to dealership, and from purchase to service.
This unique culture outlines our human-centred approach to everything we create.
The Amazing Difference
DARING
ORIGINALITY
What sets Lexus apart from other luxury brands is our daring originality. We are courageous in accepting challenges others deem irreconcilable, and provocative i our ideas and solutions.
With a new era of brave design, exhilirating performances, imaginative technologies and our hallmark Takumi craftsmanship, Lexus is driving a new relationship between man and machine.
Personalising Care for Our Customers
SUPERIOR QUALITY
IN ALL WE DO
Insipired by the Japanese word omotenashi, which means ‘Hospitality’; our showrooms are where each customer is personally assisted by a customer relationship executive, a sales consultant and a service technician at the relevant touch-points.
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We have, throughout the years, expanded our network across Malaysia such as to Penang and Kuching, to spread the Lexus experience.
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Promising Excelllent Quality in After-Sales Service to Customers
GLOBAL LEXUS
STANDARDS
Lexus Centres are equipped with facilities and tools which meet the Global Lexus Standard. All of Malaysia’s Lexus staff, including Sales Consultants, Service Managers and Technical Personnel, are exclusively trained on, and familiarised with, Lexus vehicles.
